How do I set up Onecontrol?

Our team of installation personnel will do the setup and integration for you.

Do I have to change my switchboard?

No, it is a retrofit solution. Onecontrol receiver fits in to your existing switchboards without any additional rewiring.

Do I need to pay any maintenance charge for the system?

For one year from the purchase date, we provide you with free support and warranty. After one year you can extend the warranty period with an AMC.

In case of forget password?

In case you forget your password, you can always reach our 24/7 helpline. Our support team will send password reset link on your registered email ID or registered mobile number.

How many days will it take for installation of the product?

Depends on number of devices to be installed. For example, for a 2BHK or 3BHK house it takes half day where the typical basic requirement is of 6 to 8 receivers and two sensors with a gateway.

What is the procedure if one of the accessories stops functioning? Will it be repaired or it will be replaced with new device?

The product will be replaced if it is with in warranty period, If not annual maintenance contract can purchased on yearly basis for any repairs and maintenance and service. Accessories will be provided at discounted rates under AMC.

Do I need to pay extra for the installation?

Yes. The price is based on number of devices to be installed.

Do we need Internet to access Onecontrol application on mobile?

Onecontrol will be integrated with your existing Wi-Fi router.
Online:For controlling your house from outside, yes, you would need internet on your mobile phone as well as inside your house.
Offline:In order to run the mobile application inside your house, no you will not require internet connection.

What is a receiver and how does it work?

The Receiver is a small device that fits comfortably inside the switch board.After installing the receiver, the switches can be operated in 2-ways i.e.; the user can either operate his appliances manually or through remote control device.

Can I share Onecontrol mobile app with my family memebers?

Yes, you can use the same set of login credentials across multiple devices for simultaneous control.

How accurate is energy monitoring feature?

Onecontrol functions on current sensing technology and the data generated is the most accurate as per the original consumption.